There is no justification for any abuse and neglect in Social Care

During 2015, 53 care homes were closed by the CQC and 41% of community-based adult social care services, hospice services and residential social care services inspected since last October were inadequate or required improvement.

Early in 2016 the CQC was receiving more than 150 allegations of abuse of the frail and elderly in social care settings every day. The Head of Social Inspections Andrea Sutcliffe is quoted as stating “A broken system was turning good people into bad carers as a consequence of poor working conditions, a lack of training and inadequate staffing”!

We all rely on nursing and care providers being all that they should be, and it is easy not to consider that services might be incapable of realistic care. Or sadly, just how often abuse is accepted as the norm within social care. It is only when those who are brave and innocent, dare to speak out, that we occasionally hear the truth and the extent of the potential to abuse and neglect people in these services.

Despite much Safeguarding Legislation and attempts from reports submitted by Francis, Keogh, Berwick, and more recently Francis’ report on “The Freedom to Speak Up”, nothing has been forthcoming that gives any substantial trust that people’s concerns will be addressed, when they identify and report unacceptable suffering anywhere.

From the Foundation’s experiences and our understanding of care, when people are brave enough to speak out abuse which is harmful to the body and the mind, there is a lack of the “human” element in protection, support and comfortable outcomes for those delivering and receiving integrated care.