Moving towards a culture that is authentic and humane within an environment where people are free to give their best
When people are subjected to unacceptable levels of duress, and experience control by fear, bullying and intimidation, rarely does Social Care take protective action on people’s behalf and address their concerns.
Generally there are no swift, effective, and satisfactory conclusions, and people in that care, continue to suffer and live for several months, if not years, within the confines of continue worries of retribution.
To turn around the crisis in Social Care and stop the unnecessary and untimely deaths it brings, care services urgently needs to look in on itself and to find solutions that will genuinely be trusted.
Since the Foundation received its Charity Status it has listened to many people’s real life stories of good and bad social care; it has researched a range of national and global opinions and innovations on care, analysed the whole structure of the NHS, and reported on the proposals the NHS Constitution, for all the relevant Health and Social Care Legislation, Safeguarding and Whistleblowing directives, and developed systems.
Whilst it acknowledges it does not have all the answers, the Foundation strongly believes that fresh ideas and better ways of working within sound and methodical principles of Kindness in Holistic Care, will go a long way to improving care standards, and bring greater transparency and protection against abuse and neglect.
The Foundation’s Kindness Audit* was developed to allow management and staff, residents and their families to talk to us in confidence and with freedom of expression. To:
- Remove any emphasis that might be placed on the assumption of what people want for their nursing and care systems, without ever asking them
- Gather a true insight into working and living in care by listened to people’s fears, anxieties and their own ideas on designing services that were meaningful to them,
- Find a base line from which to start working towards shared relationships in care that are supported by developing individual action plans that would bring effective benefits of wellbeing and self –worth to all
- Be that catalysis for everyone to identify and influence the real problems in social care. By facing, sharing and finding together, the meaningful practical, beneficial and sustainable solutions and outcomes for seeing improvements in the consistency of care.