About Us

About The Edith Ellen Foundation Kindness in Care

The Edith Ellen Foundation believes that the provision of outstanding care should be the objective of every provider; the receipt of outstanding care should be the right of every individual who needs it.

The Edith Ellen Foundation is an independent Volunteer-run and lead Charity. Starting in Care Homes, the Foundation’s Butterfly of Kindness is equally practical and helpful across a broad spectrum of care services. Its objective is to serve care and improve the daily lives of all involved in the care industry – residents, families, managers and staff, associated integrated care professionals and organisations.

Since our registration as a National Organisation in 2013, the Foundation has developed its unique Kindness Audit, (a quantitative tool for designing services around people), Kindness Charter and Training Programme and Syllabus.

Our goals are to:

– change the way people see care by providing one standard of care which everyone understands

–  see achievable and sustainable improvements for consistent and safe care for all our frail and vulnerable people

– make the provision of outstanding care be the object of every care provider and the right of every individual that requires it. 

Over the last three years, we believe we have crafted much in the way of support for care, by seeking to proactively connect partnerships, bringing everyone together and involving them in the process to seek to find solutions which bring a consistent approach to Kindness and Pride in Care to the forefront of care duties. 

At the heart of our support services is our ‘Kindness Audit.’ A quantitative and interactive review of the way a Care Home feels operates and succeeds. Through considered dialogue with management, staff, residents and families we help them to understand what more could be done to make their environment a happier place in which to live and work.

Our Training Programme and Syllabus is a valuable support resource. Setting down the parameters for a new standard in training care workers, in order to support them in providing a level of care which recognises the unique challenges the care sector faces when providing individual care services.

During 2015-2016 the Foundation introduced our Kindness in Care processes, and verified savings on costs for staff sickness and recruitment, and improvements in safety, respect and comfort for the residents in our pilot collaboration. We now have an opportunity to expand the EEF footprint over the next two years, bringing our holistic kindness training and processes in person-centred care into the community and other care home services through working alongside partnerships where the Foundation has forged connections.

Our Kindness Charter sets out a belief that by positively embracing our process of dialogue and action care, in any setting, can generate genuine changes to improve life for all. The changes may be small, but the effects are huge in terms of the happiness of care for people and their families, and of course, promoting the value of outstanding care workers who understand the true meaning of consistent Kindness in Care.

Our Befriending Services seeks to provide one to one companionship and a caring listening ear, to help bridge the gap between boredom and loneliness in care and an enriched continuation with people’s lifestyles, families, friends, and the local community. Its unique provision is primarily for our Armed Forces servicemen, women and their families befriending our Veterans in care homes, and was introduced into West Norfolk by personnel from RAF Marham. This has proved to be successful in preventing the social isolation of so many people in care, and the Foundation is in the process of extending our befriending through all other Armed Services and organisations, and by exploring additional avenues through the introduction of the Lady Bader Ambassador’s Scheme.